Your cleaner will bring their own products, chosen for safety and eco-friendliness. If you have a preferred product, your cleaner can use the one you supply. We do ask you to provide a vacuum cleaner. If you think your vacuum, isn't up to scratch, let us know and we can bring one.

Absolutely! If your pets want to supervise, we’re happy to take their expert input while we work. Just let us know if your pet has any quirks we should know about!

The tidier your home is, the more time we have for cleaning. Your cleaner can tidy up for you, but please note that time spent on tidying will reduce cleaning time.

We’re there to help for the duration of our visit. Beyond standard cleaning, we can change sheets, do laundry, or anything else to support you.

In the future, we are also adding Housekeeping and a Home Helper service, for the times where you need help in the day to day, to help get on top of that list of the 437 jobs you wish you could get on top of.

We charge hourly with minimum times and fill any leftover time with extra tasks like windows or cobwebs or whatever is discussed etc.

In 2025 we are currently charging $65/hour inclusive.

Our minimum rates are:

Weekly 3 hours

Fortnightly 3 hours

Four weekly 4 hours.

Yes, to both! Your peace of mind is our priority.

Bank transfers are preferred as it keeps a digital record for both cleaner and client. Bank details are provided in your welcome email as well as your invoice.

No problem, we invoice everyone. If there is something special you need written on your invoice or someone specific to be invoiced to, you can write that in your Client Intake Form. 😊

You'll meet Rachel, owner and founder, at your initial home visit, where she will tour your home with you and discuss the clean and any special requirements.

We are expanding, and currently have a small team. Our absolute goal is for you to have the same friendly cleaner each visit, a local, maybe even one you’ll see down at the shops! However, if anything changes, you will be advised. You will never have a stranger in your home unexpectedly, who doesn't know the needs of you and your house.

As a Mum who needs to work, wear all the hats and deal with two neuro-spicy kiddies and all their whirlwind... Rachel has been there. Sometimes, it all gets too much and you just need some help... something to help stay afloat.

At Bliss, our ultimate goal is to provide support. To ensure that some pressure is taken away from you and you can have a little of that weight off your shoulders.

If we see a job that needs, doing we will do it. Not ignore it.